Business

We offer support services under two schemes; casual support for spot fixing small problems, and fixed price support contracts for the ultimate peace of mind.

Support Contracts

Our fixed price support contracts are designed to let you get on with managing the business, while we take care of managing your IT Systems:
  • Fixed price - so expenditure is known in advance.
  • Timely responses to faults based on service level agreements.
  • Continuous server monitoring.
  • Backup monitoring and quarterly restore testing.
  • Priority access and discount rates for staff for any additional project work.
  • Anti-virus/anti-spam email scanning.
  • Capacity Planning.
  • Strategic Advice.
  • Disaster Recovery Planning and more...
Our fixed price support contracts are designed to give you a reliable IT infrastructure which you can count on, and grow your business on.

If you would like to know more about how we can provide a stable, reliable and useful IT environment the don't hesistate to contact us.

Casual Support

Don't think you need the full treatment. No problems. Our Casual Support agreements give you access to our staff on a per hour rate based on the experience of the staff member.

Rather than us managing your infrastructure, casual support leaves you in the driver's seat with our staff working to direction by you. You need to make sure you look after your own backups, keep on top of your own disk space usage, and plan ahead as timely access to our staff can't be guaranteed. But as long as you can do all that casual support may be for you.

Like to know more about how we can help you? Please don't hesitate to contact us.

About Us | Blog | Contact | Privacy helpdesk@greenlightit.com.au 1300 GO GLIT (46 4548)